ILLUSTRATIVE SAMPLE REPORT · 01
IT Health Check Report
A practical example of how IT health findings and recommended actions can be presented to a small business.
1. Executive summary
This sample illustrates a small office where backup recovery has not been demonstrated recently, software update evidence is inconsistent, the device inventory is incomplete and administrator access has not been reviewed. In a real engagement, findings would be validated against agreed systems, records and stakeholder discussions before being rated.
2. Example findings and recommendations
| Finding | Priority | Potential business impact | Recommended action |
|---|---|---|---|
| Backup restore test not evidenced | High | Important files may not be recoverable when needed. | Confirm backup coverage and perform an authorised test restore; record the result and owner. |
| Software update status not consistently documented | High | Known vulnerabilities or reliability issues may remain unresolved. | Review update status on in-scope devices and establish a recurring patch review. |
| Device inventory incomplete | Medium | Devices, ownership and support status may be overlooked. | Record asset ID, assigned user, operating system, device status and review date. |
| Local administrator access not reviewed | Medium | Excessive privileges can increase the impact of a compromised account. | Review administrator accounts with the business owner and remove unnecessary access only with approval. |
| Routine maintenance checks lack a named owner | Improvement | Recurring tasks may be missed or inconsistently performed. | Assign an owner and schedule monthly maintenance checks. |
3. Suggested action plan
4. Scope and limitations
This example represents a basic point-in-time health check. A real scope should specify devices, users, systems, evidence sources and exclusions. Unless explicitly agreed, it does not include penetration testing, forensic examination, a full network discovery, licensing validation or a guarantee that all risks will be found.
5. Example report conclusion
The fictional example suggests starting with backup recovery and patch evidence, then addressing inventory and administrator access. A real report would assign agreed owners and target dates and track remediation evidence.