IT Health Check Report
Example client: Mokoena Office Services (fictional) · Sample scope: 8 workstations, 1 router and basic user/device practices.
Executive summary
This fictional example shows a small office with inconsistent update evidence, no recently verified restore test and an incomplete device inventory. These conditions can increase downtime and make recovery harder. Findings should be confirmed against the real environment before decisions are made.
Example findings
| Finding | Priority | Business impact | Recommended action |
|---|---|---|---|
| Backup restore test not evidenced | High | Files may not be recoverable when needed | Confirm backup coverage and perform an authorised test restore |
| Updates not consistently documented | High | Known issues may remain unpatched | Review update status and establish a recurring patch check |
| Device inventory incomplete | Medium | Assets and ownership may be missed | Record device, user, operating system and support status |
| Local admin access not reviewed | Medium | Excess privileges can increase impact of compromise | Review administrator accounts and remove unnecessary access with approval |
Prioritised action plan
Scope and limitations
A basic health check is a point-in-time review of agreed devices and practices. It does not automatically include penetration testing, forensic examination, full network discovery, software licensing validation or a guarantee that no vulnerabilities exist.